Our Policy is to continuously satisfy the customers through our high standard quality products with effective quality management system. We also ensure that personnel and all the stakeholders in the organization are committed to the quality management system through ongoing training and education on continued basis.
Our aim is consistently produce and market high quality products with cost effectiveness and to build customer confidence by identifying and meeting their requirements so as to build clientele in order to increase our market share.
A friendly approach and a good sustainable rapport with our clientele will act as our cutting edge in overcoming the stiff competition. Samples are collected during production and the strength and setting time is tested by highly qualified and skilled lab technicians. These tests are done on hourly basis as to make sure that the quality is better than the standards set by KEBS and Taiheiyo Cement.
MCL is committed to the manufacture and marketing of quality cement and working towards building a long term relationship with its customers by ensuring total customer satisfaction. We manufacture products that meet Kenyan and International Requirements.
MCL aims to manufacture and market products in East and Central Africa and to be the leading company in the industry by maintaining a transparent quality assurance system and striving to improve communication with customers to understand their needs better leading to long term relationships and superior performance for both stakeholders and customers.